How to Collect Better Mix Feedback from Clients
Professional strategies for gathering actionable feedback from clients, collaborators, and stakeholders on your audio productions.
“Can you make it sound more… blue?” We’ve all been there. Translating subjective feedback into concrete mix decisions is one of the hardest parts of client work. Here’s how to get feedback you can actually use.
The Problem with Open-Ended Feedback
When you send a mix and ask “What do you think?”, you’re setting yourself up for vague responses. Clients aren’t audio engineers—they don’t have the vocabulary to describe what they’re hearing.
Structure Creates Clarity
Instead of open questions, give listeners a framework:
Use Comparisons
Rather than “Is the vocal loud enough?”, present two mixes:
- Mix A: Current vocal level
- Mix B: Vocal +2dB
This transforms abstract opinions into concrete choices.
Ask Specific Questions
In your project description, include prompts like:
- “Focus on the low end—does it feel balanced or muddy?”
- “Listen to the bridge section—is the transition smooth?”
- “Compare the drum presence between mixes”
Timestamp Everything
Mix By Ear’s timestamped comments let listeners mark exactly where they hear issues. “The snare at 2:34 feels too loud” is infinitely more useful than “something about the drums.”
The Revision Workflow
- Send initial options with clear labels
- Collect rankings and comments
- Address specific feedback with new revisions
- A/B test revisions against the previous round
This creates a paper trail of decisions and avoids the endless revision loop.
Managing Expectations
Set the stage before sharing:
- Listening environment: Ask them to use headphones or good speakers
- Volume: Suggest a moderate level for accurate perception
- Focus time: Request they listen without distractions
When Opinions Conflict
Multiple stakeholders often have conflicting preferences. Mix By Ear’s aggregated rankings help identify consensus, and timestamped comments reveal specific concerns you can address individually.
Sharing with Clients
Share the listener link with your clients—they don’t need an account to provide feedback. They can listen, rank, and comment directly from the link you send them.
Better feedback processes lead to happier clients and faster approvals. Create your next client project with structured feedback in mind.